At Hoverboard Store, safety and responsible use are fundamental to how we operate as a UK-based retailer. We supply electric ride-on products that combine technology, mobility, and recreation, and we recognise that these products must be used with care, awareness, and responsibility.
This page has been created to provide clear, practical, and transparent safety guidance for customers, parents, and guardians. It is designed to help users understand the correct use of hoverboards, hoverkarts, and electric scooters, and to encourage safe riding habits at all times.
Understanding Electric Ride-On Products
Electric ride-on products contain electric motors, control systems, and lithium-ion batteries. While these technologies enable smooth performance and convenience, they also require responsible handling. Improper use, incorrect charging, or use outside recommended conditions may increase the risk of damage or personal injury.
Customers should always familiarise themselves with the product manual supplied with their item before first use. Manufacturer guidance should be followed at all times.
Intended Use & Legal Considerations
All products sold by Hoverboard Store are intended for recreational use only.
- Products are designed for use on private property or in areas where use is legally permitted
- Hoverboards and similar products are generally not road-legal unless explicitly stated
- Local laws and regulations may vary across the United Kingdom
It is the responsibility of the user to ensure that products are used in compliance with applicable local regulations and guidance.
Age Guidance & Adult Supervision
Electric ride-on products are not toys and should be treated accordingly.
- Always observe the manufacturer’s recommended age guidance
- Children should only use products under active adult supervision
- Products intended for adults should not be used by children
- Parents and guardians should assess the suitability of products for each individual user
Adult supervision is particularly important during first-time use, learning stages, and charging.
Protective Equipment & Riding Environment
Wearing appropriate protective equipment significantly reduces the risk of injury.
- Helmet suitable for wheeled activities
- Knee and elbow pads
- Wrist guards
- Closed-toe footwear with good grip
Riders should operate products on flat, dry, and stable surfaces, away from traffic, steep slopes, uneven terrain, and crowded public areas.
Battery, Charging & Fire Safety
Hoverboards and electric scooters use lithium-ion batteries, which require careful handling. Incorrect charging or storage may present safety risks.
- Only use the charger supplied with the product
- Charge products on a flat, non-flammable surface
- Do not charge near flammable materials
- Do not leave products charging unattended for extended periods
- Disconnect the charger once charging is complete
Products should not be charged or used if the battery, charger, or casing shows signs of damage, swelling, overheating, or unusual odours.
Never attempt to open, repair, or modify internal batteries or electrical components.
Weather, Water & Environmental Conditions
Electric ride-on products should generally be used in dry conditions only.
- Avoid riding in rain, puddles, or wet environments
- Water ingress may damage electrical components
- Cold or extreme temperatures may reduce battery performance
- Store products indoors in a cool, dry location
Always refer to product-specific guidance regarding water resistance and environmental limitations.
Inspection, Maintenance & Ongoing Care
Regular inspection and maintenance are essential for safe operation.
- Check wheels, tyres, and fastenings before each use
- Ensure all components are secure and functioning correctly
- Discontinue use if unusual noises, vibrations, or overheating occur
If a fault is suspected, stop using the product immediately and contact customer support for guidance.
Responsible Riding Behaviour
Responsible riding protects both users and others.
- Ride at speeds appropriate for the environment
- Remain alert to surroundings at all times
- Avoid distractions while riding
- Never operate products under the influence of alcohol or substances
Compliance & Product Standards
Hoverboard Store supplies products selected to meet applicable UK and EU safety standards where required, including UKCA and CE marking where applicable.
Certification and compliance details may vary by product and are provided for transparency. Customers are encouraged to review product documentation carefully.
Customer Responsibility & Acknowledgement
By purchasing and using products from Hoverboard Store, customers acknowledge their responsibility to use products safely, lawfully, and in accordance with manufacturer instructions and guidance.
Hoverboard Store cannot be held responsible for misuse, unauthorised modifications, or failure to follow safety instructions.
Safety Support & Enquiries
For questions regarding product safety, responsible use, or compliance information, our customer support team is available to assist.
Email: contact@hoverboardstore.co.uk
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (UK Time)
Safety is a shared responsibility. We encourage all users to prioritise informed use, proper care, and responsible riding practices at all times.
