Where is Hoverboard Store located?

We’re proudly based in Birmingham, United Kingdom, serving customers across the UK with fast delivery and local support.

How can I contact Hoverboard Store for help?

You can email us at contact@hoverboardstore.co.uk or use our Contact Us page here: https://www.hoverboardstore.co.uk/pages/contact. We aim to respond within 24 hours on weekdays.

How long does delivery take in the UK?

Orders placed before 2 PM are usually dispatched the same day. Delivery typically takes 1–3 working days across the UK.

What courier services do you use?

We use trusted UK couriers such as Royal Mail (https://www.royalmail.com/) and DPD (https://www.dpd.co.uk/) to ensure secure and fast delivery with full tracking.

Do you offer free UK shipping?

Yes! We offer free standard UK shipping on all orders — no hidden fees or minimum spend required.

Can I track my order after purchase?

Yes. As soon as your order ships, we’ll email you a tracking link to monitor your delivery status in real-time.

Are payments secure on your website?

Yes — our website uses SSL encryption and secure gateways such as Shopify Payments, PayPal (https://www.paypal.com/), and Klarna (https://www.klarna.com/uk/) to protect your transactions.